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	<title>hrgeek4u</title>
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	<link>http://www.hrgeek4u.com</link>
	<description>Small Business HR Solutions</description>
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		<title>Employee meetings:  do you have them?</title>
		<link>http://www.hrgeek4u.com/employee-meetings-do-you-have-them/</link>
		<comments>http://www.hrgeek4u.com/employee-meetings-do-you-have-them/#comments</comments>
		<pubDate>Thu, 18 Nov 2010 21:23:57 +0000</pubDate>
		<dc:creator>Sheila Wyatt</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Policies and Procedures]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[employee meeting]]></category>
		<category><![CDATA[employee meetings]]></category>
		<category><![CDATA[employee staff meeting]]></category>
		<category><![CDATA[small business owner]]></category>
		<category><![CDATA[small business owners]]></category>
		<category><![CDATA[staff meeting]]></category>

		<guid isPermaLink="false">http://www.hrgeek4u.com/?p=1565</guid>
		<description><![CDATA[As a small business owner, you may or may not hold regular employee meetings.  For many people, meetings are considered to be a waste of time.  But it&#8217;s not the employee meeting itself that is a waste of time; rather, badly run meetings or meetings with no purpose are the time wasters.  However, I would [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Company holiday parties: good or bad?</title>
		<link>http://www.hrgeek4u.com/company-holiday-parties-good-or-bad/</link>
		<comments>http://www.hrgeek4u.com/company-holiday-parties-good-or-bad/#comments</comments>
		<pubDate>Tue, 16 Nov 2010 01:47:20 +0000</pubDate>
		<dc:creator>Sheila Wyatt</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[company employees]]></category>
		<category><![CDATA[company holiday celebration]]></category>
		<category><![CDATA[company holiday parties]]></category>
		<category><![CDATA[company holiday party]]></category>
		<category><![CDATA[company parties]]></category>
		<category><![CDATA[holiday party]]></category>
		<category><![CDATA[office holiday party]]></category>

		<guid isPermaLink="false">http://www.hrgeek4u.com/?p=1558</guid>
		<description><![CDATA[I&#8217;ve been thinking quite a bit lately about company holiday parties.  Before our most recent economic downturn, it was not unusual for small and large businesses to have elaborate holiday parties.  Many of us can recall the parties of the 90&#8217;s, when it was not unusual for companies to have banquet dinners, entertainment and open [...]]]></description>
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		<item>
		<title>Great customer service:  the power of language</title>
		<link>http://www.hrgeek4u.com/great-customer-service-the-power-of-language/</link>
		<comments>http://www.hrgeek4u.com/great-customer-service-the-power-of-language/#comments</comments>
		<pubDate>Thu, 11 Nov 2010 21:46:47 +0000</pubDate>
		<dc:creator>Sheila Wyatt</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[create exceptional customer relations]]></category>
		<category><![CDATA[customer relations]]></category>
		<category><![CDATA[exceptional customer relations]]></category>
		<category><![CDATA[exceptional customer service]]></category>
		<category><![CDATA[great customer experience]]></category>
		<category><![CDATA[great customer relations]]></category>
		<category><![CDATA[great customer service]]></category>
		<category><![CDATA[small business]]></category>

		<guid isPermaLink="false">http://www.hrgeek4u.com/?p=1525</guid>
		<description><![CDATA[My last blog post was about 5 critical elements necessary to create great customer service for your small business.  Today’s blog post is about the power of language and the role it plays in creating exceptional customer relations.  It’s time to start thinking about ALL of the communication you have with your customers – e-mail, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Great customer service can make a difference</title>
		<link>http://www.hrgeek4u.com/great-customer-service-can-make-a-difference/</link>
		<comments>http://www.hrgeek4u.com/great-customer-service-can-make-a-difference/#comments</comments>
		<pubDate>Wed, 10 Nov 2010 23:29:15 +0000</pubDate>
		<dc:creator>Sheila Wyatt</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customer relations]]></category>
		<category><![CDATA[customer relations expertise]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[customer service statistics]]></category>
		<category><![CDATA[Employee Relations]]></category>
		<category><![CDATA[exceptional customer relations]]></category>
		<category><![CDATA[exceptional customer service]]></category>
		<category><![CDATA[great customer relations]]></category>
		<category><![CDATA[great customer service]]></category>
		<category><![CDATA[happy work environment]]></category>
		<category><![CDATA[positive work environment]]></category>
		<category><![CDATA[small business owner]]></category>

		<guid isPermaLink="false">http://www.hrgeek4u.com/?p=1513</guid>
		<description><![CDATA[For years I have believed that customer relations mirrors employee relations.  And I have spent a great deal of time living, observing and thinking about what it takes to create a positive “happy” work environment where employees thrive.  So I decided to devote some time to considering what it takes to provide exceptional customer service.  [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Brainstorming: a problem-solving process</title>
		<link>http://www.hrgeek4u.com/brainstorming-a-problem-solving-process/</link>
		<comments>http://www.hrgeek4u.com/brainstorming-a-problem-solving-process/#comments</comments>
		<pubDate>Fri, 05 Nov 2010 16:00:47 +0000</pubDate>
		<dc:creator>Sheila Wyatt</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[brainstorming]]></category>
		<category><![CDATA[brainstorming guidelines]]></category>
		<category><![CDATA[group problem-solving]]></category>
		<category><![CDATA[problem-solving]]></category>
		<category><![CDATA[what is brainstorming]]></category>

		<guid isPermaLink="false">http://www.hrgeek4u.com/?p=1483</guid>
		<description><![CDATA[Several years ago, when I was working for a relatively small company, we started using a process called brainstorming, in order to generate ideas for solving problems.  We had the luxury of working with an outside consultant who was highly skilled, and he was able to provide us with guidelines for doing it successfully.  Recently, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Hiring independent contractors</title>
		<link>http://www.hrgeek4u.com/hiring-independent-contractors/</link>
		<comments>http://www.hrgeek4u.com/hiring-independent-contractors/#comments</comments>
		<pubDate>Thu, 04 Nov 2010 21:50:50 +0000</pubDate>
		<dc:creator>Sheila Wyatt</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Selection and Hiring]]></category>
		<category><![CDATA[contingent workers]]></category>
		<category><![CDATA[contingent workforce]]></category>
		<category><![CDATA[hire independent contractors]]></category>
		<category><![CDATA[hiring independent contractors]]></category>
		<category><![CDATA[independent contractors]]></category>

		<guid isPermaLink="false">http://www.hrgeek4u.com/?p=1492</guid>
		<description><![CDATA[September&#8217;s Labor Review Monthly from the Bureau of Labor Statistics has an article on U. S. self-employment and the whole idea of using the independent contractor or contingent worker.  One point made in the article indicates that the # of small businesses with paid employees is consistently falling.  Companies of all sizes are increasing their [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Grameen Foundation up for award</title>
		<link>http://www.hrgeek4u.com/grameen-foundation-up-for-award/</link>
		<comments>http://www.hrgeek4u.com/grameen-foundation-up-for-award/#comments</comments>
		<pubDate>Sat, 30 Oct 2010 23:18:44 +0000</pubDate>
		<dc:creator>Sheila Wyatt</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://www.hrgeek4u.com/?p=1480</guid>
		<description><![CDATA[One  of my favorite microfinance groups, the Grameen Foundation, is a  finalist for the Partnership Award sponsored by the U.S. Chamber of  Commerce and its Business Civic Leadership Center, for their work to  provide mobile phone-based services and business opportunities to  the poorest in Indonesia.
The group with the most votes [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Zappos: A great place to work</title>
		<link>http://www.hrgeek4u.com/zappos-a-healthy-workplace-2/</link>
		<comments>http://www.hrgeek4u.com/zappos-a-healthy-workplace-2/#comments</comments>
		<pubDate>Fri, 22 Oct 2010 18:47:01 +0000</pubDate>
		<dc:creator>Sheila Wyatt</dc:creator>
				<category><![CDATA[Culture]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Inspirational Stories]]></category>
		<category><![CDATA[company culture]]></category>
		<category><![CDATA[happiness in the workplace]]></category>
		<category><![CDATA[healthy company culture]]></category>
		<category><![CDATA[healthy culture]]></category>
		<category><![CDATA[healthy workplace]]></category>
		<category><![CDATA[healthy workplaces]]></category>
		<category><![CDATA[team-based culture]]></category>
		<category><![CDATA[Zappos]]></category>
		<category><![CDATA[Zappos and happiness]]></category>

		<guid isPermaLink="false">http://www.hrgeek4u.com/?p=1462</guid>
		<description><![CDATA[My last blog post was about Zappos&#8217; healthy workplace, and the core values that CEO Tony Hsieh developed to support a team-oriented culture.
Following are some more measures that the company is employing to create and maintain the healthy culture.

Hsieh and his senior executives have the same amount of cubicle  space as all other employees.  [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Zappos: a healthy workplace</title>
		<link>http://www.hrgeek4u.com/zappos-a-healthy-workplace/</link>
		<comments>http://www.hrgeek4u.com/zappos-a-healthy-workplace/#comments</comments>
		<pubDate>Wed, 20 Oct 2010 22:10:13 +0000</pubDate>
		<dc:creator>Sheila Wyatt</dc:creator>
				<category><![CDATA[Culture]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Inspirational Stories]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[company culture]]></category>
		<category><![CDATA[happiness in the workplace]]></category>
		<category><![CDATA[healthy culture]]></category>
		<category><![CDATA[healthy workplace]]></category>
		<category><![CDATA[healthy workplaces]]></category>
		<category><![CDATA[team-based culture]]></category>
		<category><![CDATA[Zappos]]></category>
		<category><![CDATA[Zappos and happiness]]></category>

		<guid isPermaLink="false">http://www.hrgeek4u.com/?p=1447</guid>
		<description><![CDATA[I have been a huge fan of Zappos, and have written about the company in the past, most recently in an August 26th post on how to create happiness in the workplace. As a result of  that post,  I decided to devote some time to finding out exactly what Zappos is doing to drive its [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Older workers: don&#8217;t rule them out</title>
		<link>http://www.hrgeek4u.com/older-workers-dont-rule-them-out/</link>
		<comments>http://www.hrgeek4u.com/older-workers-dont-rule-them-out/#comments</comments>
		<pubDate>Thu, 14 Oct 2010 21:00:15 +0000</pubDate>
		<dc:creator>Sheila Wyatt</dc:creator>
				<category><![CDATA[Employee Relations]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Selection and Hiring]]></category>
		<category><![CDATA[employers and older workers]]></category>
		<category><![CDATA[employing older workers]]></category>
		<category><![CDATA[hiring older workers]]></category>
		<category><![CDATA[managing older workers]]></category>
		<category><![CDATA[older workers]]></category>

		<guid isPermaLink="false">http://www.hrgeek4u.com/?p=1430</guid>
		<description><![CDATA[If you are a business owner, and considering hiring employees at some point in the near future, don&#8217;t rule out older workers.  You may find them to be more flexible and no more expensive than a &#8220;younger&#8221; applicant.
Recently, I&#8217;ve realized that I know quite a few people in the age 50 and over category, who, [...]]]></description>
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